Businesses are under pressure to improve quality and provide safer products, while implementing more efficient and sustainable working practices. In this issue of Quality Insights, we offer thought leadership on current industry challenges, including training for the next normal, how COVID-19 has impacted business continuity, MDSAP Certification, CMMC certification, new technology in Canada’s mining industry, environmental impact of discarded PPE, COVID-19’s effects on the cosmetics, and supply chain risk mitigation.